Weston’s mobile claim office has been set up at the following address and will operate from 8AM – 5PM:
Regency 11 Theater
1515 W 23rd St,
Panama City, FL 32405
If a Weston insured property suffered damage due to Hurricane Michael and a claim has not yet been filed, please report it to us as soon as possible using one of the methods listed below. An adjuster will be assigned and will respond as quickly as possible. Please make temporary repairs as necessary to protect property from additional loss and keep receipts for reimbursement claims. Weston has contractors available to assist with emergency repairs. If possible, we urge policyholders to take photos of any damage before any repairs are undertaken and submit those photos to Weston in support of their claim.
We have been advised by some Policyholders that they are receiving calls and visits from people misrepresenting themselves as Weston representatives. Please note that all claims intake is being handled by Weston's third party claims administrator, North American Risk Services ("NARS"), and Policyholders can call NARS at 877-505-3040 to confirm the identity of field adjusters, emergency repair firms and engineers that have been assigned to their claim on behalf of Weston. For your information, the following are lists of the primary claim response partners working with Weston:
Independent Adjuster Companies:
If a person contacting a Policyholder is not with one of these firms, we ask that the Policyholder contact NARS to determine whether they are in fact a representative of Weston.
Please rest assured that Weston is at the ready to help you with your claim and the repair of your property.
We are here for you and want to help you recover from your loss as quickly as possible. To expedite the process, please notify us as soon as safely possible following a loss event. If you are a Weston policyholder with a loss claim, you can notify us via one of the following methods:
If you are notifying us of a claim via fax or e-mail, please include your policy number and the best phone number on which to reach you.