HURRICANE MATTHEW


If you suffered property damage due to Hurricane Matthew and have not yet filed a claim, please report it to us as soon as possible using one of the methods listed below. An adjuster will be assigned and will respond as quickly as possible. Please make temporary repairs as necessary to protect your property from additional loss and keep receipts for reimbursement claims. Weston has contractors available to assist you with emergency repairs. If you choose to hire your own contractor, protect your rights by reading all documents carefully before signing anything, including those that may contain an assignment-of-benefits clause. If possible, we urge you to take photos of any damage before any repairs are undertaken and submit those photos to Weston in support of your claim.

We have been advised by some Policyholders that they are receiving calls and visits from people misrepresenting themselves as Weston representatives. Please note that all claims intake is being handled by Weston's third party claims administrator, North American Risk Services ("NARS"), and Policyholders should call NARS at 877-505-3040 to confirm the identity of field adjusters, emergency repair firms and engineers that have been assigned to their claim on behalf of Weston.

Additionally, the following are lists of the primary claim response partners working with Weston:

Field Adjusting Firms: Burton Claim Service, CIS Group, Crawford & Co., Cunningham Lindsey, G&G Adjusters, Mason Claims Services, National Catastrophe Partners (NCP), and Provencher & Co.

Emergency & Repair Services: First Choice Repair, Guardian Contractors, and Paul Davis National.

If a person contacting a Policyholder is not with one of these firms, we ask that the Policyholder contact NARS to determine whether they are in fact a representative of Weston.

Please rest assured that Weston is at the ready to help you with your claim and the repair of your property.

    To report a claim:
  • Online by clicking here
  • Via email: claims@weston-ins.com
  • Phone reporting: 1-877-505-3040
  • Fax reporting: 1-866-261-8507

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