To continue offering our agency partners and mutual insureds excellent service we'd like to remind you that for a prompt and efficient response, all policy inquiries and requests can be emailed to our customer service team according to the product.
For billing, customer service, etc. in TX:
TXCustomerService@Weston-ins.com
For billing, customer service, etc. in LA:
LACustomerService@Weston-ins.com
For agency support, commissions, contracting/licensing,
IVANS, agency information changes:
AgencySupport@Weston-ins.com
For billing, customer service, etc. in TX & FL:
PolicyServices@Weston-ins.com
For agency support, commissions, contracting/licensing, agency information changes:
AgencyServices@Weston-ins.com
For all other inquiries use the following contact information.
Customer Service: 800.262.1780 Available 8:00 AM - 7:00 PM ET Monday - Friday.
Fax: 888.862.7390 or 305.489.8152
Email: PolicyServices@weston-ins.com
Mailing address: P.O. Box 142057, Coral Gables, FL 33114-2057